The Saudi Zakat, Tax and Customs Authority (ZATCA) has issued new guidelines outlining how to resolve disputes between taxpayers and the authority. It explains the process for settling disagreements related to zakat, tax, and customs matters.
The guidelines cover key areas which include reasons for disputes, including calculation methods, amounts owed, and deadlines; resolution methods (negotiation, mediation and recourse to the courts) and timeframes and procedures for applying for dispute resolution.
This initiative aims to provide clear steps for taxpayers to address any disagreements with ZATCA, ensuring a fair and efficient resolution process.
