The Real Time Information (RTI) reporting is showing employed claimants’ earnings of the renewals notices sent to tax credits claimants.
The instruction for claimants is given to check whether the details are correct and communicate the matters with HMRC if they are not correct. Basically, they need to check the information and, if they agree that it is not correct or cannot tell because it includes details from more than one employment, repeat the instruction that the employee should contact HMRC.